Patient Information

Contact Us!

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.


For More Information about Our Dentist in Allen, Call DFW Absolute Dental


The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Patient Forms

If you are a new patient to our office, please visit our Patient Forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

  Dental Insurance


About forty years ago, traditional dental health insurance was introduced. At that time the average annual benefit was about $1000. Although dentistry has evolved tremendously over this period of time, many plans have not changed this maximum annual benefit.

Annual benefits of dental insurance coverage would have grown to over $7000 per year by now if they had reflected the average rate of inflation. This ultimately means the average dental patient does not receive the same amount of coverage he or she received in previous years.

Dr. Shahdad has always been committed to helping their family of patients get the most benefit available under their insurance coverage, make any remaining balance easily affordable and to make the process as easy as possible. We will file your claim, do all the necessary paperwork, follow-up when needed and keep you abreast of the status of any pending claims.  If you have any questions regarding your insurance coverage and benefits, please don't hesitate to call our office at (972) 727-8100 to review your concerns. In fact, we even make most of this information available to you online in our secure Patient Account Access.

Our fees are based on the quality of the materials we use and our experience in performing your needed treatment. If you would like to review your insurance and financial arrangement options with one of our team members in advance of treatment, please call (972) 727-8100.
Dental Insurance Plans
There are generally two common types of dental insurance plans. They are traditional dental insurance plans (or “indemnity”) and managed care plans. In recent years, many employers have introduced Direct Reimbursement plans in order to provide greater benefits to their employees.

Patients may select any dentist they wish to perform their dental care with a traditional (indemnity) plan. Payments for these plans are provided on a “fee-for-service” basis. With this being the case, some procedures will be covered completely, while other procedures will be covered at different percentages. Either way, the patient pays any portion not included in their individual insurance plan.

DMO’s (capitation plans) and PPO’s (ppo dental insurance) are the most common managed care plans. In a DMO plan, the dentist is usually paid a fixed monthly amount for each patient on the plan regardless if the patient ever has any work done. A DMO may be a more affordable dental insurance option. Dr. Shahdad participates in most DMO plans. Please call (972) 727-8100 for any questions.
A dentist participates in a PPO plan by signing a contract with an insurance company enabling him or her to provider great benefits to patients who are covered by the plan. In order to receive the plan’s maximum benefits, covered plan members must select a dentist from the network of providers. Dr. Shahdad participates in all PPO plans and she will file your insurance for you and help you obtain the maximum benefits available under your plan coverage.

Many employers are beginning to offer Direct Reimbursement plans because they allow an employee to choose any dentist they wish. With these plans, patients receive reimbursement directly from their employers for any dental procedures. The company manages these plans internally, allowing them to save a great deal of money. Direct Reimbursement plans offer employees more options and control over their dental care choices, as well as lower internal costs for companies and less insurance headaches for patients and dental offices alike.

Call Us Today if you have any questions about your insurance plan or how we can help you maximize your benefits.  We are always ready to help!

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Page.